News

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Our tenant satisfaction survey is coming soon

Together, we can make BCOP even better for everyone.

By |May 20th, 2025|

Your voice matters: help us improve our services

At BCOP, we want to make sure every tenant is happy, safe and well-supported in their home. One of the ways we do this is by asking for your feedback.

This summer, we’ll be running a tenant satisfaction survey to find out how well we’re doing—and where we need .. Read More

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New sensory garden brings a tranquil space to Robert Harvey House

By |May 14th, 2025|

We’re excited to share the completion of our new sensory garden at Robert Harvey House, a special project made possible through the generous donation of Sujata and Sanjiv, in memory of their parents, Prakash and Kamalini.

Anthea Reid, our General Manager at Robert Harvey House, reached out to Sujata and Sanjiv with an update and photos, .. Read More

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8th May anniversary of Wiggins Cottage Homes

CEO Helen Gore meets Benjamin Wiggin

By |May 12th, 2025|

Last week, our CEO Helen Gore met Benjamin Wiggin, who is the great great grandson of  Lady Mary Wiggin.

It was Lady Mary who laid the commemoration stone on 8th May, 1899 at Wiggin Cottage Homes in Harbourne. Her husband, Sir Henry Wiggin, donated six cottages to provide housing for aged and infirm residents of .. Read More

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Casey Commission invited to visit not for profit providers

The Casey Commission announced Terms of Reference

By |May 6th, 2025|

The National Care Forum (NCF) – the leading association for not-for-profit social care has responded to the publication this Commission Terms of Reference.

NCF CEO, Vic Rayner commented: “We welcome the publication of the independent Casey Commission’s Terms of Reference which will explore what is needed for medium and long term reform and the development of .. Read More

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BCOP joins Resident Scrutiny Panel to strengthen tenant voice

By |April 30th, 2025|

We were proud to take part in the first meeting of the newly re-formed Residents’ Scrutiny Panel, hosted at one of the Lenches Housing Association’s welcoming properties in Quinton on 22nd April. We’re especially grateful to the Lenches Trust for their hospitality – and the excellent cakes!

BCOP has recently joined this exciting partnership, which brings .. Read More

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NCF responds to Chancellor’s Spring Statement

NCF highlights severe impact of welfare cuts on those who rely on social care

By |March 28th, 2025|

The National Care Forum (NCF) – the leading association for not-for-profit social care has responded to the Chancellor’s Spring Statement. Despite the government’s intention not to portray it as a major fiscal event, it has been delivered against a backdrop of intense media
speculation.

Measures in the statement include:
• £4.8bn worth of cuts to welfare benefits, including .. Read More

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Goodbye and good luck to our university students

Robert Harvey House say goodbye to dedicated and enthusiastic Birmingham City University nursing students

By |March 26th, 2025|

This week, we bid farewell to Deepaka, Rachel and Lami, our amazing first-year students from Birmingham City University. For the past 12 weeks, they’ve been a vital part of our team, immersing themselves in the world of nursing older adults in Health and Social Care at Robert Harvey house.

Throughout their placement, they’ve not only gained .. Read More

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The gift of friendship in later life

We like to consider ourselves as a family, more than just a home.

By |March 25th, 2025|

A Nursing home, by definition, is a place where people live and receive the extra care that they require when that is no longer possible at their own home. However, moving into a Nursing home is not simply the end of a person’s story. I would like to share with you a remarkable story of .. Read More

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Case study: new technology creates a quieter and more peaceful home

Silent pagers at Robert Harvey House improves both the residents' quality of life and the efficiency of staff responses

By |March 19th, 2025|

Background
Robert Harvey House Nursing Home recently introduced a new system of silent pagers for staff, designed to improve the quality of life for residents and streamline nurse response times. The pagers, costing £3,000 for 15 devices, were implemented three months ago as a solution to reduce the constant noise caused by nurse call bells, which rang throughout .. Read More

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King’s Fund Social care 360 review

The National Care Forum (NCF) summarise key findings of the annual 360 social care report

By |March 10th, 2025|

This year’s report looks at 2023/2024 data.

It shows that 2023/2024 was the first year since 2015/2016 where local authorities not only spent more money on social care but also increased the number of people being supported due to a significant increase in local authority spending power.

The King’s Fund warns that this positive development is fragile .. Read More

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