The Nourish e-care planning system is freeing up our team to do what they do best: putting their skills and effort into providing outstanding care for your loved one.

The easy-to-use handsets are used to record notes at the point of care, saving time and allowing for accurate and sharable information.

Paper files can be tricky. Writing up and analysing notes by hand is time consuming. It takes away from the time spent with those we support.

Now our care and activity staff record, report and co-ordinate care on the go. By tracking things as they happen, they are able to focus on the resident they are working with. Useful context is added – so nothing is forgotten over the course of the day.

Records are secure and together in one place. Real-time information means our managers are kept up-to-date and making informed decisions for even better care.

We’ve been using the Nourish system at our three nursing homes over the past few months, after gaining grant support towards the initiative. Our thanks go to Baron Davenport’s Charity, Edward Cadbury Trust and the Lillie Johnson Charitable Trust for their donations.


3 ways the Nourish care planning device is supporting our care of your loved one

  1. More time for talking and caring

More time is being spent with people and less with paper. This quality time together is good for your loved one receiving the support. It’s good for our staff too, as their job satisfaction comes from making genuine human connections and doing what they do best, which is caring.


  1. Full understanding of care needs

Our personalised care plan for your loved one covers their interests, medication and much more, resulting in individual care. It might be a favourite drink, a certain song or much-loved game – little things that make a big difference. Key information is now easier to record, manage and analyse. For example, photos taken on the device can aid medical care – especially useful during times of restrictions. And everyone within our care team can see what they need at the click of a button.


  1. Information shared easily and safely

Day or night, there’s certainty when shifts change over. Our carers check through the same information to see what’s been done and what needs to be done, ensuring nothing is missed. Plus, the devices support our socially distanced staff handovers to reduce the risk of spreading infection. This was praised by the Care Quality Commission in its February 2021 inspection report for Robert Harvey House.