Position title
Tenant Support Officer

As a Tenant Support Officer, you will be responsible for providing practical help and advice to the tenants living at our housing scheme in Bartley Green, to enable tenants to create a mutually sustainable environment for themselves, friends and other workgroups in the community.


We are shortlisting candidates as applications are received.

  • To undertake and ensure the proper administration, management and maintenance of the building in accordance with BCOP Policies & Procedures.
  • To be involved with the provision of support planning and advice to ensure maximum support for tenants via both statutory and voluntary groups, enabling independent living.
  • Provide advice and offer direction to tenants regarding their rent account and benefit alternatives.

Knowledge of the issues facing older people in Birmingham and experience of working in the social housing sector would be an advantage.

Job Benefits

All employed posts benefit from a BHSF health insurance plan, employee health & wellbeing scheme, pension scheme and additional annual leave following long service.

All posts are subject to a satisfactory enhanced disclosure being carried out by the DBS and will include a check against the adult barred list. BCOP are committed to equality of opportunity.

BCOP does not want to be contacted by recruitment agencies in relation to any of our vacancies.  Speculative CVs or proposals from any agency or third party outside of our instruction will be treated as gifts.



To apply, download and complete an application form and equal opportunities form and email them to Emma Ashton, Workforce Development Manager emma.ashton@bcop.org.uk

Tenant Support Officer Job Description

Application Form

Equal Opportunities Monitoring Form


Employment Type
Beginning of employment
Duration of employment
1 year fixed term contract
Social Care
Job Location
Edgcumbe Court, Birmingham, United Kingdom, B32 4DF, UK
Working Hours
12h/week to be worked over 3 days Monday-Friday
Base Salary
£10 Per hour
Date posted
30th November 2020
Valid through
30th December 2020
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Position: Tenant Support Officer

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